Please read these terms carefully before making a booking with Compare Your Airport Deals.
Effective date: 12 October 2026
1.1. Welcome to Compare Your Airport Deals, an online airport parking comparison and booking platform operated by COMPARE YOUR AIRPORT DEALS LIMITED (“we”, “us”, “our” or “Compare Your Airport Deals”).
1.2. These Terms and Conditions govern the use of our website and the booking of airport parking services through our platform.
1.3. By completing a booking, customers acknowledge that they have read and accepted these Terms and Conditions, together with any additional service conditions disclosed before payment.
1.4. Customers should carefully review the booking information, cancellation conditions, parking provider details and applicable charges before completing payment.
1.5. Nothing in these Terms and Conditions excludes or restricts any rights or remedies available to customers under applicable UK consumer protection law.
2.1. Compare Your Airport Deals operates an online comparison and booking platform connecting customers with independent airport parking providers throughout the United Kingdom.
2.2. Services available through our platform may include:
2.3. We act as a booking and payment collection intermediary. We do not own or directly operate the parking facilities advertised on our website.
2.4. The parking services are performed by independent third-party parking operators.
2.5. We facilitate bookings, collect customer payments, provide booking-related customer support, manage eligible cancellations and refunds, and assist customers with service-related complaints.
2.6. The selected parking provider is responsible for delivering its parking services in accordance with its contractual and legal obligations.
2.7. The name of the parking provider and relevant service information will be made available to customers before booking confirmation, together with applicable provider-specific conditions.
3.1. Customers may compare available airport parking services, prices, locations and service features through our website.
3.2. Before making a booking, customers must check the accuracy of their booking information, including:
3.3. A booking becomes confirmed when payment has been successfully processed and a booking confirmation has been issued.
3.4. Customers will receive confirmation containing relevant booking information and instructions for the selected parking service.
3.5. Customers are responsible for ensuring that the contact information provided is accurate and that they can receive booking confirmations and operational communications.
3.6. If a customer does not receive a booking confirmation, they should contact us before making another payment or travelling to the parking location.
4.1. All prices displayed on our website are in pounds sterling (GBP), unless otherwise stated.
4.2. The total booking price payable through our platform will be displayed before payment.
4.3. Customers pay the booking amount to COMPARE YOUR AIRPORT DEALS LIMITED through our website or an authorised payment link.
4.4. We collect booking payments in connection with services supplied by independent parking providers.
4.5. We retain an agreed commission for our booking and intermediary services and settle the remaining amount with the relevant parking provider according to our commercial arrangements.
4.6. Payments may be processed by authorised third-party payment service providers. Payment information is handled according to the applicable payment provider's security procedures.
4.7. Customers must not send full payment card details by email.
4.8. Any additional charges, including airport terminal charges, vehicle surcharges, additional parking days or other applicable fees, must be disclosed before the customer agrees to pay them.
4.9. We will not impose undisclosed mandatory charges after a booking has been completed.
Customers may request cancellation of a booking more than 48 hours before the scheduled vehicle drop-off date and time stated in their booking confirmation.
An administration fee of £15 per cancelled booking applies to eligible voluntary cancellations.
This fee is intended to cover reasonable administration costs and cancellation-related losses associated with processing the booking and cancellation.
The £15 fee will be deducted from the amount originally paid, and the remaining eligible balance will be refunded.
The cancellation fee will not exceed the amount paid for the booking.
Where applying the fee in full would be unfair or unlawful in the circumstances, it will be reduced or waived as required.
Under our standard cancellation policy, voluntary cancellation requests made within 48 hours of the scheduled vehicle drop-off time are not eligible for a refund.
However, this restriction does not override applicable statutory rights.
Where the law requires a refund or limits the amount that may reasonably be retained, we will comply with those requirements, taking account of relevant costs, losses and amounts that can reasonably be recovered.
Customers must request cancellation directly through Compare Your Airport Deals by emailing:
bookings@compareyourairportdeals.co.uk
The request should include:
The time the cancellation request is received will be used to assess whether it was submitted before the applicable deadline.
Nothing in this cancellation policy excludes or restricts any refund, cancellation or other remedy required by applicable consumer law.
Customers may request booking amendments free of administration charges when more than 48 hours remain before the scheduled vehicle drop-off time.
Free amendments may include:
Amendments are subject to the selected parking provider's availability and operational requirements.
Where a customer requests an extension to their parking duration, additional parking charges may apply.
Any additional parking price will be communicated before the extension is confirmed.
Compare Your Airport Deals does not charge a separate amendment administration fee for such requests.
Customers wishing to amend a booking within 48 hours of the scheduled vehicle drop-off time must contact their selected parking provider directly.
The provider will determine whether the requested amendment can be accommodated.
Any applicable additional parking charges will be communicated by the provider.
Amendments within this period cannot be guaranteed.
For amendments requested more than 48 hours before vehicle drop-off, customers should contact:
7.1. Eligible cancellation refunds are managed by COMPARE YOUR AIRPORT DEALS LIMITED.
7.2. For eligible voluntary cancellations made more than 48 hours before vehicle drop-off, the standard refund is the original booking payment less the £15 cancellation administration fee, subject to applicable consumer rights.
7.3. Approved refunds will ordinarily be issued to the original payment method.
7.4. Refund processing times depend on the payment provider and the customer's bank.
7.5. We will initiate refunds without undue delay and within any legally applicable deadline.
7.6. Customers will be informed of the refund amount and any permitted deductions.
7.7. Where a refund is required because the provider cancels the service, the agreed service is not supplied or the customer has another applicable legal remedy, the standard £15 voluntary cancellation fee will not automatically apply.
7.8. Refund requests and disputes concerning booking payments should be directed to our customer support team.
8.1. The parking services advertised through our platform are delivered by independent third-party parking providers.
8.2. Parking providers are responsible, in accordance with their contractual and legal obligations, for:
8.3. Parking providers must provide accurate information about their services, operational instructions and any applicable restrictions.
8.4. Provider-specific terms may apply where clearly disclosed before booking and consistent with applicable law.
8.5. Where provider-specific terms conflict with mandatory consumer rights, those rights will prevail.
9.1. COMPARE YOUR AIRPORT DEALS LIMITED is responsible for operating its booking platform and providing its own booking-related services with reasonable care and skill.
9.2. Our responsibilities include:
9.3. Where a complaint concerns the parking service itself, we will assist the customer in contacting the provider and requesting an investigation.
9.4. We will not unreasonably refuse assistance with a complaint concerning a booking made through our website.
9.5. Nothing in these Terms removes any legal responsibility that COMPARE YOUR AIRPORT DEALS LIMITED may owe to a customer.
10.1. Customers should inspect their vehicle at the time of collection or return where reasonably possible.
10.2. If a customer discovers vehicle damage, loss, theft or another parking-related incident, they should notify the parking provider as soon as reasonably possible.
10.3. Customers should also contact Compare Your Airport Deals at:
bookings@compareyourairportdeals.co.uk
10.4. Customers should provide relevant information where available, including:
10.5. The parking provider will be expected to investigate claims arising from its services and respond in accordance with its contractual and legal responsibilities.
10.6. Compare Your Airport Deals will assist customers by:
10.7. Responsibility for compensation will depend on the circumstances, applicable contracts and relevant law.
10.8. We will separately investigate any claim arising from our own acts, omissions or booking-related services.
10.9. Nothing in these Terms excludes or limits liability where doing so would be unlawful.
11.1. Customers must ensure their vehicle is roadworthy and legally permitted to be driven on UK roads.
11.2. Vehicles must have valid insurance, vehicle tax and MOT certification where legally required.
11.3. Customers must provide accurate vehicle information during booking.
11.4. Parking providers may reasonably refuse vehicles that are unsafe to drive or unsuitable for the selected service.
11.5. Oversized vehicles, commercial vehicles and vehicles requiring additional space may be subject to restrictions or additional charges disclosed before booking.
11.6. Customers should remove valuables and personal belongings before handing over their vehicle.
11.7. Any provision concerning personal belongings does not exclude liability that cannot lawfully be excluded.
12.1. Customers must follow the arrival and return instructions provided in their booking confirmation.
12.2. For Meet & Greet services, customers may be required to telephone the parking provider before reaching the airport.
12.3. For Park & Ride services, customers must follow the designated parking location and transfer instructions.
12.4. Customers should allow sufficient time for traffic, vehicle handover, shuttle transfers and airport procedures.
12.5. Customers must provide accurate arrival and return times and notify the relevant parking provider of changes as soon as reasonably possible.
12.6. Airport terminal charges, drop-off charges, short-stay parking charges and other applicable fees will be payable only where they have been properly disclosed and agreed or otherwise lawfully apply.
13.1. Customers should notify their parking provider as soon as reasonably possible if their flight is delayed or their return time changes.
13.2. Additional parking charges may apply where the vehicle remains parked beyond the booked period.
13.3. Any additional charges must be consistent with the applicable disclosed service conditions and consumer law.
13.4. The parking provider will communicate any applicable extension charges and operational arrangements.
13.5. Customers should retain their booking reference and provider contact details throughout their journey.
14.1. Customers who fail to arrive for their booked parking service should contact the parking provider as soon as possible.
14.2. Failure to use a booked parking service does not automatically entitle the customer to a refund.
14.3. No-show bookings will ordinarily be treated in accordance with the standard cancellation policy, subject to applicable law and the circumstances of the booking.
14.4. Any amount retained must comply with applicable consumer protection requirements.
15.1. If a parking provider becomes unable to fulfil a confirmed booking, we will contact the customer as soon as reasonably practicable after becoming aware of the issue.
15.2. Where appropriate, we may offer an alternative parking service, subject to customer agreement.
15.3. Customers are not required to accept a materially different replacement service.
15.4. If the agreed service cannot be provided, the customer will receive any refund or other remedy to which they are entitled under applicable law.
15.5. The standard £15 voluntary cancellation administration fee will not be imposed on a refund owed because the provider cancels or fails to supply the agreed service.
16.1. We aim to handle customer complaints fairly, professionally and promptly.
16.2. Customers may contact us about:
16.3. Complaints should be emailed to:
bookings@compareyourairportdeals.co.uk
16.4. Customers should provide their booking reference and relevant supporting information.
16.5. Where a complaint concerns the parking provider's services, we will assist by forwarding the complaint, requesting an investigation and seeking updates.
16.6. Complaints relating to our own booking, payment or customer support services will be handled directly by us.
16.7. If a complaint cannot be resolved immediately, we will keep the customer reasonably informed of its progress.
17.1. Customers must provide accurate and complete information when making a booking.
17.2. Customers must not use our website for fraudulent or unlawful purposes.
17.3. Customers must comply with reasonable safety and operational instructions issued by the selected parking provider.
17.4. Customers must not knowingly provide false vehicle, payment or booking information.
17.5. We may investigate suspected fraudulent bookings and take appropriate lawful action.
18.1. We make reasonable efforts to maintain accurate website information, pricing and availability.
18.2. Parking availability and prices may change before a booking is confirmed.
18.3. We may correct genuine errors or inaccuracies, subject to applicable consumer law.
18.4. If an error affects a confirmed booking, we will contact the customer and explain the available options and any applicable refund rights.
18.5. We do not guarantee that the website will be continuously available without interruption.
18.6. We will take reasonable steps to maintain the security and functionality of our booking platform.
19.1. We collect and process personal information necessary to arrange bookings, process payments, provide customer support and administer our services.
19.2. Personal information may include customer names, contact details, vehicle information, booking details and payment-related information.
19.3. Relevant booking information may be shared with the selected parking provider to enable delivery of the booked service.
19.4. We may also share information with authorised payment processors, technology providers and other parties where necessary and lawful.
19.5. Personal information will be handled in accordance with applicable UK data protection law.
19.6. Further information about data collection, use, sharing, retention, security and customer rights will be provided in our separate Privacy Policy.
20.1. The website's content, branding, design, text and other materials are owned by or licensed to COMPARE YOUR AIRPORT DEALS LIMITED, except where otherwise stated.
20.2. Customers may use the website for personal, lawful booking purposes.
20.3. Website content must not be copied, reproduced or commercially exploited without permission, except where permitted by law.
21.1. We are responsible for losses caused by our breach of contract or failure to exercise reasonable care and skill to the extent required by law.
21.2. Independent parking providers are responsible for their own parking operations and services in accordance with their contractual and legal obligations.
21.3. Responsibility for any particular loss, damage, delay or service failure will depend on the circumstances and applicable law.
21.4. We do not seek to exclude or limit liability for:
21.5. Nothing in these Terms prevents customers from exercising their statutory rights against any party legally responsible for their loss.
22.1. Customers retain all applicable rights under UK consumer protection law.
22.2. Our services and the parking services supplied by participating providers must comply with applicable legal obligations.
22.3. The standard cancellation policy does not remove any mandatory cancellation, refund or other consumer rights that may apply to a booking.
22.4. Where any provision of these Terms conflicts with mandatory consumer protection law, the applicable law will take precedence.
23.1. We may update these Terms and Conditions to reflect changes in our services, business practices or legal requirements.
23.2. Updated Terms will be published on our website.
23.3. The Terms accepted when a booking was made will ordinarily continue to govern that booking unless a change is agreed or required by law.
23.4. We will not retrospectively impose material disadvantages on customers contrary to applicable law.
24.1. These Terms and Conditions are governed by the laws of England and Wales.
24.2. Customers retain any mandatory consumer protections applicable in their place of residence.
24.3. Disputes may be brought before courts having jurisdiction under applicable law.
For general enquiries, booking amendments, cancellations, refunds and complaints, please contact:
COMPARE YOUR AIRPORT DEALS LIMITED
Company registration number: 17404152
Website: https://www.compareyourairportdeals.co.uk/
Email: bookings@compareyourairportdeals.co.uk
Correspondence address: Office 1632, 85 Dunstall Hill, Wolverhampton, WV6 0SR, United Kingdom